As you might have guessed things are going to be a little different on the way we work and run the spa. This is to protect both ourselves and our clients. Please read below on how we plan to keep everyone safe...
All visitors must please wear a mask before coming into the treatment room, this can be removed whilst you are laid face down on the bed
The day before your appointment you will receive a reminder email, this email will start with a Covid questionnaire which you must answer to by replying to the email saying you agree
We are having to charge an additional charge of £2 onto each treatment to cover the costing of all the precautions we are taking to protect ourselves and our clients. In order to do this we have to cover our costs. This cost will be automatically added onto your treatment at the end
Please attend your appointment alone
If you are feeling unwell and have any symptoms of COVID-19 please contact us to cancel or re arrange your appointment
We will be wearing visors/masks during your appointment
Please try bring your own bottle of water to have after your treatment, if not we will provide water with disposable cups
We have hand sanitiser for all clients to use when entering the treatment rooms. This will also be applied to our own hands before and after treatments as well as 30 second hand washing with paper towels
Please wait outside the treatment room before being asked to come in, we will check your temperature with a contactless thermometer.
Our own temperatures will also be checked with this each day
We have anti bacterial spray to be used on surfaces and door handles between EVERY client. More time is left between clients to ensure we can clean appropriately
Please try to use the toilet before you set off, we have a toilet available but would like to keep as little usage as possible
When paying with cash we ask clients to bring the correct amount so no change is needed. Card and contactless payments are accepted as always
As always please wait until only 5 minutes before your treatment time is due to enter the garden to avoid crossing paths with the client in before you.
We have a one way system in place
All tools which we use in manicures and pedicures will be thoroughly cleaned between each client and soaked in fresh barbicide
Gift vouchers with an expiry date between 22nd March and 16th July will be extended for 15 further weeks from the original expiry date