After the latest announcement regarding restriction lifting from 19th July we will not be changing the restrictions we currently have in place.
We will still allow the time between each and every visitor to clean throughly, hand sanitising on arrival for clients and temperature checking.
We kindly ask our clients to continue wearing your masks when entering, during consultation and at the end of your treatment.
As a close-contact business we feel we still carry a high risk if procedures are not followed & we do not want to put our clients, ourselves or our businesses at risk.
We also see elderly family members and are close to our grandparents who are high risk and would like to protect them
We have a zero transmission rate within the Le petit spa and we wish to maintain this as best we can.
Its already been incredibly disruptive to our business as case numbers rise massively in the area & people are testing positive and isolating meaning many cancellations on our end mostly last minute
Wearing a mask will help us continue to reduce risk for us all.
We thank you for your understanding and as always, your huge continued support
We have a QR code on display it is your choice if you would like to scan using a smartphone, you don't have to do this as we collect details of every person visiting here
The day before your appointment you will receive a reminder email, this email will start with a Covid questionnaire which you must answer to by replying to the email saying you agree
Please attend your appointment alone
If you are feeling unwell and have any symptoms of COVID-19 please contact us to cancel or re arrange your appointment
Please try bring your own bottle of water to have after your treatment, if not we will provide water with disposable cups
Please try to use the toilet before you set off, we have a toilet available but would like to keep as little usage as possible
When paying with cash we ask clients to bring the correct amount so no change is needed. Card and contactless payments are accepted as always
As always please wait until only 5 minutes before your treatment time is due to enter the garden to avoid crossing paths with the client in before you.
Gift vouchers which were received between March 2021 and April 2022 are extended for a year
-Please open the grey gate and close behind you. Walk up the few steps and immediately turn left to follow the path round the side of the house to the garden where you will find Le petit spa.
*for anyone who cannot manage the steps please let us know in advance so we can open the main gate
-Please park on the cobbled hill road of Ploughcroft lane outside the gate on the opposite side of the road (same side as the other cars are parked on) Please don't block access as we use a shared drive with the house behind us
-Please try arrive and park up ten minutes before your treatment is due to start so you are ready to walk in on time. Please don't arrive any earlier as we will may still be in therapies and cannot provide a waiting area. We try to be quiet at all times to respect another treatment which may be being carried out.
-As well as cash payment card facilities are available on your visit. If you would like to settle the balance before you visit or on the behalf of someone else, please email us and we will send you an email invoice
-Your therapist you have booked with may be changed to fit our schedules unless you request a certain therapist in the notes on booking your appointment. You can also reply to this email to request you stay with your certain therapist
-A deposit is required for all appointments made. These deposits are strictly non-refundable unless re-arranging your appointment day and time at least 48 hours before. This can only be done once before losing your original deposit
-Please bring your gift voucher along to your appointment to be able to redeem it.
-A charge for last minute cancellations and no shows strictly applies. Bookings cancelled with 48 hours will be charged 100% of the total treatment cost.
-When using a gift voucher to book this will act as your deposit. The cost will be taken from the voucher for less than 48 hour cancellations
-If your visit includes a pedicure you will need to bring along some flip flops to your appointment to allow your polish to dry fully on your way home
-There is no waiting area at Le petit spa therefore there is no room for other people to wait for you whilst you're in your treatment unless they are having a treatment as the same time with the other therapist.
-Arriving late for your appointment might mean it's not always necessary to run over timing due to other clients in after yourself although we always try our best to work around late arrivals.